•    Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.
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|Get to Know U
    •    sAl Etihad Payments is the UAE’s designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government
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Our employees are committed to work with licensed financial institutions and other payment service providers to foster innovation and deliver excellent financial services to all in the UAE, efficiently and without frictio
    •    n.Al Etihad Payments supports the government’s objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globall
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|Our Cult
    •    ureWe are a collaborative, diverse and passionate group of individuals that works as one team. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across the payment’s ecosyst
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|About the
    •    roleAn Information Technology manager is a professional responsible for overseeing and managing the technology related operations within an organization. They play a crucial role in aligning technology strategies with business objectives and ensuring the efficient and effective use of IT resour
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|What You’
    •    ll DoDevelop and implement IT strategies aligned with the organization’s goals and object
    •    ives.Plan and manage the IT budget, ensuring optimal allocation of resources for technology initiatives, hardware and software purchases, staffing, and ongoing mainten
    •    ance.Build and lead an effective IT team by providing input during hiring, training, mentoring, and evaluating staff members. Foster a collaborative work environment, delegate responsibilities, and provide guidance to ensure team members are aligned with organizational object
    •    ives.Oversee the planning, execution, and successful completion of IT projects. Define project scope, goals, and deliverables, allocate resources, monitor progress, manage risks, and ensure projects are delivered on time, within budget, and meet quality stand
    •    ards.Evaluate, select, and manage technology vendors and service providers. Build and maintain strong vendor relationships negotiate contracts, review proposals, and ensure compliance with service level agreem
    •    ents.Ensure the smooth operation of the organization’s IT infrastructure by monitoring system performance, maintenance and upgrades, implementing security measures, and also ensuring reliability, scalability, and availability of IT sys
    •    tems.Develop and implement IT security policies, protocols, and practices to protect the organization’s data, systems, and networks from potential thr
    •    eats.Establish and enforce IT governance frameworks, standards and procedures. Monitor and audit IT processes, implement controls, and address any non-compliance is
    •    sues.Communicate effectively with key stakeholders to understand their technology needs, provide updates on IT initiatives, and gather feed
    •    back.Stay informed about emerging technologies, industry trends and best practices. Evaluate new technologies, software applications, and tools to assess their potential value and suitability for the organization solutions to enhance efficiency, productivity, and competitive
    •    ness.Foster a culture of continuous improvement within the IT department. Identify opportunities for process optimization, automation, and innovation. Encourage professional development of team members and stay updated with the latest advancements in the IT f
    •    ield.Perform any tasks assigned by the line man
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|Minimum Qualifications and Expe
    •    rienceBachelor’s degree or master’s degree in relevant field such as computer science, information technology or information systems or a related disci
    •    pline.5 years of work experience in technology related
    •    field.Experience with vendor management, IT governance, risk management, and/or technical expertise in payment services related IT infrastructure is a
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|Technical and Behavioral
    •     SkillsShould possess commendable leadership skills such as team management, delegating responsibilities providing direction, motivation and empowerment to th
    •    e team.Strong project management
    •    skills.Should possess strategic and analytical thinking capabil
    •    ities. Strong technical knowledge and proficiency in computer systems, servers, databases, security systems, and IT and network infrastru
    •    cture. Experience in vendor management, risk management and change mana
    •    gement.Should be adaptable, flexible and collaborative with good time-management
    •    skills.Professional fluency in written and spoken English. Arabic is
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    •    a plus.
|Preferred Qualif
    •    icationsPrevious experience in payment services is
    •     a plus.Experience working in the UAE region is
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|What you can expect
    •     from us.Modern work environment with level of fle
    •    xibility.Dynamics and motivated team of colleagues working towards achieving UAE National Ob
    •    jectives.Competitive compensation package, including annual bonus and additional benefits like child educational allowance and annual flight tickets (where e
    •    ligible).Comprehensive health insurance

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